Shipping Policy
At Woo Woo London, we offer shipping services for our range of baby products throughout the UK. Please read the following information to understand our shipping policy.
Shipping Methods and Costs
We offer different shipping methods for our customers to choose from. The shipping cost and estimated delivery time will vary depending on the shipping method selected, the delivery location, and the weight and size of the order.
Our shipping methods include:
- Standard Delivery: This delivery option takes 2-5 working days to reach your delivery address and costs [standard delivery cost].
- Express Delivery: This delivery option takes 1-2 working days to reach your delivery address and costs [express delivery cost].
Please note that we only process and ship orders on working days (Monday to Friday, excluding public holidays).
Order Processing and Delivery
We aim to process and ship all orders within 1-2 working days of receiving the order. Once your order has been shipped, you will receive a confirmation email with your tracking number.
We work with reliable and reputable courier services to deliver your order. While we strive to ensure that your order is delivered within the estimated delivery time, please note that we cannot be held responsible for any delays that may occur due to factors beyond our control, such as weather conditions, public holidays, or unexpected events.
Delivery Address and Signature Requirements
Please ensure that the delivery address provided is accurate and complete, as we cannot be held responsible for any delays or failed deliveries due to incorrect or incomplete delivery information.
For security reasons, we may require a signature upon delivery. If you are not available to receive the delivery, the courier may leave a card with instructions on how to arrange redelivery or collection.
International Shipping
At this time, we do not offer international shipping outside of the UK.
Shipping Restrictions
Certain products may have shipping restrictions due to their size, weight, or other factors. Please refer to the product page for more information about any shipping restrictions that may apply.
Returns and Exchanges
If you are not satisfied with your order, please refer to our Returns and Exchanges Policy for information on how to return or exchange the item(s).
Contact Us
If you have any questions or concerns about our shipping policy, please contact us at info@woowoolondon.co.uk.
